Guides

The Complete iZia Rider Handbook iZia

Everything you need to know about being an iZia rider is right here! From onboarding to making the most out of your trips, our guide has it all.

Getting Started with iZia

Your journey as an iZia rider begins here! Learn how to sign up, complete your profile, and get ready to hit the road with confidence.

Onboarding

Get equipped with the essential skills and knowledge to kickstart your journey. This section covers mandatory training, app navigation, and tips to ace your first day.

Hitting the Road: Your First Trip

Ready to take your first order? Discover how to accept, manage, and complete your trips smoothly while providing excellent customer service.

Maximizing Your Earnings

Boost your income with tips on earning more during peak hours, securing bonuses, and optimizing your routes. Learn how to make the most out of every trip.

Managing Your Account

Keep your profile updated and your earnings on track. This section covers profile management, payment tracking, and how to resolve common account issues.

Rider Support and Assistance

Need help? Learn how to access rider support, troubleshoot technical issues, and get assistance when things don’t go as planned.

Safety and Best Practices

Your safety is our priority. Follow best practices for safe driving, vehicle maintenance, and emergency handling to ensure a secure and smooth journey.

Rider Code of Conduct

Uphold professionalism and build positive relationships with customers. Follow our code of conduct to maintain high standards and customer satisfaction.

Monitoring Your Performance

Track your progress with performance metrics and learn how to maintain high ratings. Discover practical tips to continuously improve and grow.

Get Started

Maximize Your Earnings